1.Full refund within 7 Days, if the customer received a unusable licence – but first must contact our support, to determine that licence is not working due to the licence itself and not by some other means (faulty installation, wrong product installed, malware or virus corruption of system files etc..)
2. Full refund within 7 Days, if the customer did not receive a licence at all, via Email.
3. Full refund within 7 days , if customer is having problems with licence, after activating it.
4.NO REFUND if the customer received a working licence
To receive a refund, the buyer has to contact us via e-mail: info@key24.shop
Key24 reserves the right to check the product key for Activation details within seven calendar days. If the test reveals that the product key has already been activated, after the purchase, has the right to refuse refund, since the purchased service has been provided as agreed.
If you have any questions about our Returns and Refunds Policy, please contact us at info@key24.shop